Toolbarn Reviews

Recently ordered a floor sweeper from toolbarn through Amazon. The sweeper was delivered to the wrong address. Neither tool Barn nor Amazon or the shipper UPS will do anything to resolve the issue. You cannot talk to an actual person to try and get the issue resolved. Very disappointed!

Web scam company. Ordered replacement battery. Credit card charged. Never shipped. No costumer service. No one answers the phone. Left voicemail and no return call. No return e-mails. Had to file stop payment with my CC company through PayPal. I strongly recommend avoiding this company and web site. I wish I checked this site before placing my purchase.

Ordered a $3700 pressure washer and called to see why my veteran discount didn't apply. I called 4 times, left messages each time. A total of 40 minutes on hold! I called my CC company today to stop the sale only to find out they never charged me or started the order. I was supposed to receive shipment TODAY! A complete waste of my time!

Saved over $100 on a pressure washer pump going through these guys. It also came fully plumbed and ready to bolt on.

I never received the part I ordered yet they received my payment. I made three inquiries but was never contacted other than a automated email response.

I have place many orders and never had any issues. Good company. I sometimes buy tools but mostly parts and accessories.

Wish i would have before purchasing! 100 ft 3/8" Blue Non-Marking 4000psi Pressure Washer Hose Includes QC Couplers SKU: pressureparts-3648-QC

I used this hose maybe 7 -10 times since purchasing it. And it blew up on me Tuesday night. I am a window cleaner that does occasional pressure washing. But for 33 years, I know what I am doing. Maximum 10 times, probably more like 7 times... is just ridiculous.

Can you be of any help? They said NO, over 90 days. Poor response

Ordered the Hitachi table saw fence for a C10RA and received a C10RA-2 fence which does not fit. They refused to ship the correct one or return my money. Customer service rep was rather arrogant, also. Never again will I use them.

Do not buy from this company. Ordrred on 8/8 and have heard nothing. Called on 8/25 and they said my tool will not be here until the end of November. Don't waste your time.

They had a sale April 21st and I bought in. Today on August 12th I still haven't gotten my orders. Worst customer service on the planet. Because of ToolBarn yes boy Pat, I told them to take their orders and stick em. How is it a company can sell something they don't have?

All communication initiation has fallen on the buyer and no, I mean none, response from toolbarn.com other than automated replies. 6 weeks + and still fighting through the credit card company.

I placed a order on 5-28. On 6-10 after calling multiple times I finally leave a message stating I want to cancel my order, over 4 hours later I receive a email that says my order has shipped. Ironic how on the day I call it ships. I receive no email as to why they ship instead of cancel like I request, no explanation of why the over 10day wait just to ship. Do they expedite my order to make up for the ball dropping by them? NOPE. My money and your money are better than this company deserves if this is how they treat customers.